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Last update: May 23, 2018


This privacy statement (this “Privacy Statement”) applies to the websites located at https://orbitalresearch.net. or their respective subsidiaries, licensees and affiliated companies (collectively, “Orbital”, “we”, “us” or “our”) that direct the viewer or user to this Privacy Statement (the “Program” or “Programs”), Orbital is committed to preserving the privacy of those who use the Program. This Privacy Statement outlines how we gather, utilize and share information obtained while using the Program. This Privacy Statement applies solely to information collected through the Sites or the Apps in connection with the Program.

Information Collection

Personal and Non-Personal Information:

When using the Sites and Apps, in order to utilize some of the services, you may be asked to provide, or you may choose to submit, certain personally identifiable information about your company (“Personal Information”). Personal Information can include your email address, physical address, telephone number and any other information you may provide.

Information does not include transactional data. In addition, we may also collect non-personal identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, the location (country and province) where your server is located, and other data, and may aggregate any information collected in a manner which does not identify any individual Company (“Aggregate Information”). Information obtained in connection with the business may be intermingled with and used by us in conjunction with information obtained through sources other than the website, including both offline and online sources. By connecting you consent to the collection and use of this type of information. We may collect Personal Information when you sign up for a newsletter or participate in a promotion.


In addition to the information above, the following applies to our Apps:

  • Our Apps may collect certain information as part of their normal operations, such as the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), and information about the way you use the Apps. The Apps may also collect certain information you voluntarily provide, such as product information when you scan a bar code, and transactional information, such as when you make a purchase or respond to an offer.
  • Our Apps may also collect information about the precise location of your device, such as when you search for a store. You must first provide permission through your device before the App obtains such location. We may combine this information with other location-based information, such as your IP address and billing or zip code/postal code, to provide you with other services on your mobile device. We may share your location information with companies that help us provide you with services and to help us understand how the services are being used. You may stop the collection of this information at any time by changing the settings on your mobile device, but note that some features of our Apps may no longer function if you do so.

You may at any time opt-out of the collection of your precise location information:

  • You can stop all collection of information by our Apps easily by uninstalling the Apps. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network.
  • You may at any time opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.
  • Even after you opt out, service providers may collect device-specific information (such as a unique device identifier) when you use our Sites. However, the Apps will not collect such information.

From Other Sources:

We may receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; people with whom you are friends or otherwise connected on social media platforms; and other third parties. In addition, we may supplement the Personal Information that you provide us and/or the other information we collect from you with demographic, social, and other information about you that we receive from other sources. Once we combine data from other sources with your Personal Information collected pursuant to this Privacy Statement, we apply this Privacy Statement to the combined data as long as it is combined. However, this Privacy Statement does not apply to the original source or uncombined data. Orbital Research Ltd. has no control over the content or privacy policies of the third party social networking sites.

Information Collected by Cookies and Other Tracking Technology:

We and our third party partners and service providers may use various tracking technologies, including cookies and web beacons, to collect information about you when you interact with our Sites and Apps, including information about your browsing and purchasing behavior. Cookies are small data files stored on your hard drive or in device memory, either for only the duration of your visit (“session cookies”) or for a fixed period of time (“persistent cookies”). Cookies help us improve the Sites’ and Apps’ functionality and performance, improve your user experience and convenience, see which areas and features of the Sites and Apps are popular, count visits, and tailor your experience. Web beacons are electronic images that may be used in the Sites, Apps or emails and help deliver cookies, count visits, and test and understand usage and campaign effectiveness. We may also allow third parties to set cookies through the Sites and Apps in order to help us manage and analyze the performance of the Sites and Apps, to display ads and offer promotions that we think are most relevant to you, to help us learn about our audience and how people use the Sites, the Apps and the Program, and to link your activity on the Sites, the Apps or the Program to your social network accounts. The information collected may include the type of device, your operating system, your browser, your internet service provider, your domain name, your internet protocol (IP) address, the date and time that you accessed our Sites and Apps or participated in the Program, the website that referred you to our Sites, the web pages you requested, the date and time of those requests, and the subject of the ads you click or scroll over. Most web browsers automatically accept cookies, but you may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some features of the Sites, the Apps and the Program.


As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Sites. We may collect and use clickstream data to determine how much time visitors spend on each page of our Sites, how visitors navigate throughout the Sites and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Sites and our services.

Information Usage

Orbital Research Limited may use information about you for various purposes, including to (a) provide, maintain, and improve the Sites, the Apps or the Program; (b) send you technical notices, updates, security alerts, and support and administrative messages; (c) respond to your comments, questions, and requests, and to provide customer service; (d) communicate with you about products, services, offers, promotions, offered by Orbital Research Limited and others, and provide news and information we think will be of interest to you; (e) monitor and analyze trends, usage and activities in connection with our Sites, Apps and the Program; (f) detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Orbital Research Ltd. and others; (g) facilitate promotions; (h) link or combine with information we get from our Sites, the Apps and the Program, and from others to help understand your needs and provide you with better service; (i) maintain appropriate records for internal administrative purposes; and (j) carry out any other purpose described to you at the time the information was collected or permitted by law.

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Except to the extent expressly covered by this Privacy Statement, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

Information Disclosure

We may share information about you as follows, or as otherwise described in this Privacy Statement: (a) with vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf; (b) in response to requests from local, state, provincial or federal law enforcement officials, any judicial, administrative or similar proceeding or order, such as a subpoena if we believe disclosure is in accordance with, or required by any applicable law; (c) with vendors, sponsors, and partners that help us administer or provide services to you; (d) if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Orbital Research Ltd. and others; (e) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Sites’ or Apps’ rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper; (f) in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; (g) between and among Orbital Research Ltd. and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; (h) with your consent or at your direction; and (i) as otherwise permitted or required by law. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. If you are a resident of Canada or the European Union (EU), please review the section in this Privacy Statement that explains how your Personal Information may be transferred outside of Canada or the European Union.

Use By Minors:

Our Sites and Apps are intended for general audiences.

Links to Third Party Sites:

Our Sites, Apps and materials provided or made available may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Sites or Apps. These other web sites are not controlled by Orbital Research Ltd. We encourage our users to be aware when they leave our Sites or Apps to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites or mobile applications. Visiting these other web sites is at your own risk. Please note that if you use the “Share” function available from the Sites or any App, that will lead you to a separate web site or service governed by another party’s privacy policy and terms.


Orbital Research Limited will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent loss, theft, misuse and unauthorized access, disclosure, alteration and destruction to your Personal information. However, due to the inherent open nature of the Internet, cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.


We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Statement at any time. If we make changes, we will revise the date at the top of this Privacy Statement, and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). Your continued use of any of the Sites and the Apps following the posting of any changes to this Privacy Statement means you accept such changes. Please check this page periodically for changes to this Privacy Statement.

Communications with Orbital Research Limited:

  • We want to communicate with you in ways you want to hear from us. Examples include email and newsletters, which may contain special offers and new product announcements.

You can update or change your communication preferences at any time as described below.

Opt-In & Obtaining Your Consent for Communications:

  • Your consent to receive communications can be obtained via email, text message, from the Sites, the Apps, telephone key press or voice recording, or our sales facing personnel.
  • Your consent is not required as a condition for purchasing goods or services.
  • By giving your consent please be aware that you are allowing Orbital Research Limited to contact you via telephone calls or text messages using automated technology to the telephone number associated with the device from which you provide such consent.


To the extent that you are receiving communications from the Sites and/or Apps you have the option to unsubscribe or opt-out of future communications. You may unsubscribe or opt-out of future messages as follows:

  • If you no longer wish to receive emails you may either click on the hyperlink titled “Unsubscribe” at the bottom of any marketing related email sent to you by Orbital Research Ltd., and then follow the directions to unsubscribe from email, or you can modify your preferences in your account settings located in the Apps or the Sites.

Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your account or purchases.

Contact Us:

If you have any questions, comments or concerns about our Privacy Statement, you may contact us at the following address: [email protected]


Orbital Research Privacy Officer

8652 Commerce Court
Burnaby, BC
V5A 4N6

United States of America:

Our Sites and Apps are maintained in the United States of America. By using any of the Sites, the Apps and/or the Program, you authorize the export of Personal Information to the USA and its storage and use as specified in this Privacy Statement.

Canada/European Union (EU):

If you are a resident of Canada or the European Union and you use any of the Sites or the Apps, your Personal Information may be stored or accessed outside of Canada or the EU, including by our affiliated companies or by third party service providers. This means that your Personal Information will be subject to the laws of the jurisdiction in which it is stored or accessed including the access rights of the government of that jurisdiction. If you do not wish for your Personal Information to be stored or accessed outside of Canada or the EU you have the option of not using any of the Sites, the Apps or the Website. If you have questions about storage of your personal information outside of Canada or the EU please contact us as set forth above in the Contact Us section.

Under the Personal Information and Electronic Documents Act and related legislation, you have the right, under certain circumstances, to access information we hold about you. Any such access request must be in writing and provided to us at the email or postal addresses described in the “Contact Us” section above. Any such access request may be subject to a small statutory fee to meet our costs in providing you with details of the information we hold about you.

Effective Date:

This Privacy Statement is effective and was last updated on the date at the top of this Privacy Statement.

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